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Obtaining Information from Abort Workspace

If G2 aborts during execution, G2 displays an abort workspace, which contains information about the state of the program at the time that G2 stopped executing.

Before contacting Customer Support, make a note of all information in the abort workspace so that you can provide Gensym's Customer Support staff with the most complete information to trace problems with G2,

This information also appears in the window (such as the UNIX Console window) from which the G2 process was launched. This makes it easier to place this information into a file, which you can send to Gensym via electronic mail (e-mail) or facsimile (FAX).


Note: The abort workspace recommends that you save the current KB to a KB file. Please save the current KB to a new KB file, and not to the same KB file from which you loaded the current KB.

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